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Warranty Policy

Automatic Voltage Regulator (AVR) : System – 2Years

Uninterruptible Power Supplies (UPS) : System – 2 Years, Battery - 1 Year

Instant Power Supplies (IPS) : System – 2Years, Battery – 1Year

Return and Replacement Policy

If a High Source Product is considered defective by the client and would like the same to be replaced, the following procedure should be followed:

  • Inform us the details of the defective product along with the part no.
  • Please do mention the nature of defects.
  • Arrange delivery pf the defective High Source product to the nearest service point along with the original Warranty card.
  • If the similar High Source product is still in the inventory, a replacement will be made immediately or it may be returned to you after repair with same warranty arrangement.
  • In case of replacement and non-availability of the similar product, the company may offer the client a similar or upgraded product.
  • High Source reserves the right to make the final decision in respect of any claim for replacement.

Free Service Policy

During the warranty period, High Source provides free supply of spares and manual service.

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